N'suta works only with retainer clients.

N'suta charges a flat rate for retainer servcies.  All services are performed at the office of N'suta Virtual Support Services and all information is delivered to the client by email, carrier (FEDEX, DHL, etc), fax and/or telephone.  If visit to the client's site is required, add $45.00 per hour to the monthly retainer rate.  Travel outside of the home city of N'suta is billed at a rate of $350.00 per day plus travel expenses.

Retainer Payment is due a month in advance. If payment is not received, no work shall begin and any work that is currently underway will stop. 

Business Services are special services and are billed at a different rates than Virtual Assistance Services.  Please email N'suta for an estimate.

Business Services:As many tasks as possible are performed at the offices of N'suta Virtual Support Services.  On-site services are performed as defined in the work agreement;additional services not specified in the work agreement are billed at double the rate of agreed upon services.  Travel and other expenses apply to on-site services.

Location of Services: All administrative services are performed at the office of  N'suta Virtual Support Services. If one site services is required these services are billed at double the retainer rate and other expenses apply. 

Start-ups  I have limited space in my practice for startups.  I believe that startups need top notch assistance to help them get on par with established businesses.  Call me and lets talk about how I can help your start-up. Limitations apply. email me at info@nsutavirtualsupportservices.net

Additional Charges.

Expenses may apply to all services. These are costs for items that are over and above the day-to-day office expenses; day-to-day office expense are my responsibility.(Some examples of billable expenses are: Long Distance Phone calls, special papers, and additional supplies and equipment that are specific to the client, travel required in managing a project).

 Fees apply for late payments. A 1.5% fee will be added to late invoices.  Hard copies of invoices are $10.00 extra.


Office Hours:


                        Monday, Tuesday, Thursday 10 a.m. to 6 p.m.
 
                        Wednesday: by email only
                        Friday: 10 a.m. to 4 p.m.                    


 Closed Weekends and holidays. 

I observe the following holidays:

      • New Years Day         
      • Martin Luther Kings Birthday
      • President's Day        
      • Good Friday
      • Memorial Day          
      • July 4th
      • Labor Day               
      • Thanksgiving (closed day before and after Thanksgiving)
      • Closed Christmas week through New Years day. (reopen January 2). 

 If a holiday falls on a Saturday, then N'suta will close on Friday, if a holiday falls on Sunday then N'suta will close on Monday.

 

 

 
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